Akanksha Katoch

Experienced software developer with over 9 years of expertise in the financial, banking, and healthcare sectors. Proven track record of delivering innovative and high-quality enterprise-level software solutions using Java, Python, Spring framework, and cloud technologies.
Skilled in data structures and system design. Proficient in both Waterfall and Agile (Scrum/Kanban) methodologies.

• Spearheaded the implementation of RSA e-fraud network for RSA Security's omni-channel risk assessment platform, resulting in a 99% increase in the accurate identification of fraudulent transactions from over 1 million daily transactions.

• Successfully spearheaded the resolution of multiple S1 customer issues while working in customer relations, fostering cross-functional collaboration and driving a 20% increase in overall customer satisfaction.

• Designed and developed the streamlining process of data in Apache Flink to reduce load on Database while running heavy batch query, solution improved product performance by 40% and reduced SLA count by 80%.

• Partnered with internal and external stakeholders to prioritize product strategy and roadmap for Fraud Management P2P (peer to peer payments) implementation and led the team to deliver the solution within a quarter.

• Led and managed multiple cross-functional scrum teams, fostering a culture of Agile best practices and code quality. Implemented and enforced rigorous code review policies, including JUnit coverage and SonarQube, to enhance product reliability.

• Mentored and trained over 30 new team members, bridging the knowledge gap and ensuring their rapid integration in the team.

• Implemented multiple customer use cases for fraud management with timely deployment, resulting in a more intuitive UI and streamlined data analysis process with reports delivery and delivered solutions with zero defects.

• Successfully migrated over 30 bank customers from on-premises fraud management solutions to the Azure cloud, simultaneously addressing engineering bugs and collaborating closely with the DevOps team to ensure a seamless customer and data transition.

• Demonstrated live demos in RSA Summit, Bangalore and collaborated with presales and sales team which attracted 3 new major banks for contract. Earned Best performer award multiple times and recognized as to 5% top performers.

• Investigated and resolved multiple legacy customer escalation and customer bug and reduced the count to 10% in backlog.

• Designed and developed web application pages on Java, Spring MVC, and Hibernate, ensuring 100% client satisfaction.

• Published and wrote multiple product documents for customers explaining the product designs and flows to explain how product behaves and provided demo and training to customer employee which reduced customer query by 70%.

• Earned ALL-STAR BUSINESS AWARDS for professional service as the best individual contributor and recognized as top 10%.

• RSA security (Dell EMC)
• Accenture

I am closely associated with multiple organisation and clubs to share my expertise and knowledge I gained through my learning.

• UTD X AWS Club
• WIN Women Initiative Network
• Mobility India
• RAWW

Some important Urls and content I use for my learning.